Platform & Carrier Enhancements

Shopify and Cin7 have the currency conversion value available, for each order, through the API. Current SSI Process When importing orders into StarShipIt, it just imports the values the order was paid in EG - If the order was paid in Chinese Yen (say 1000 YEN), StarShipIT will import the item and order value as 1000 YEN. The Problem AusPost REQUIRES all values to be in AUD. This is for the items, shipping, declared value. Because of StarShipIT lack of implementation, we are manually having to convert values for every order that is imported into StarShipIT that was not paid in AUD. In 2026, this should not be necessary and done automatically via the Conversion Rate value on import, as the data is available to you. What should occur StarShipIT imports order If the currency is not in AUD -> Convert value using the Currency Conversion value that is in the Sale Order. Done, simple, no headaches We'd also get better reporting in when using Invoice Reconciliation, when compared what the customer paid for shipping vs what AusPost charged - as we'd be comparing in the same currency. Final notes We require this function in 2026 or will look to move platforms to someone who does Currently it is far too time consuming and error prone It can result in overseas customers paying a lot higher duties than they should when mistakes occur (ie - we forgot to change 10,000 YEN into $200 AUD, so we/customer pay duties on $10,000 AUD instead of $200 AUD) I'm not sure what the hesistation has been from SSI regarding this in the past, but this is by far our #1 priority before anything else. We need to get the core basics right, before 'nice to have' things.

Enable writebacks for Xero on eShip

Currently Auto import runs every 20 minutes. Would be a great addition to have a drop down option for this time range, say to change it from a list of options such as: 20 minute interval 60 minute interval 120 minute interval 180 minute interval Reason: To ensure that orders are correctly up to date with any possible changes that could have been made to them in the source system they are importing from. With a 20 minute interval this is too fast for any changes that could be made to the orders in the source system. With 2 hour interval you can be sure that orders from before the last hour are at their most up to date state to be imported to Starshipit.

I would like to import the currency the customer checked out in to Starshipit.

Details: For the Microsoft Dynamics 365 Business Central integration, NZ Post eShip requires that only Posted Warehouse Shipments or Posted Sales Shipments are sent through (orders that are picked, packed, and ready to ship). Requests: Add an option to import/read posted shipment records only (not unposted sales orders). Allow Shipping Agent to be the integration trigger instead of Shipment Method. (Optional but preferred) Write tracking/package number back to the Posted Sales Shipment record to enable tracking links in BC. Impact: Integration is blocked until the workflow matches posted shipments and Shipping Agent triggering.

Customer is using a plugin for decimal product quantities which means they can't import their woocommerce orders - they would like this to round up to the closest integer like magento does

As a warehouse packer, I want to scan a barcode for a packaging type (e.g. “A3 Bag”) during packing, So that the pack screen automatically sets the packaging type and selects the cheapest available shipping method based on that packaging and the destination. Current Pain Point Packers currently need to manually: • select the correct packaging type, and • compare rates to choose the best option This adds time, increases errors, and creates inconsistency across the packing process. Proposed Workflow 1. Packer scans a packaging barcode (e.g. A3 Bag) 2. WMS/StarShipIt automatically sets the Packaging field on the pack screen 3. WMS/StarShipIt automatically selects the cheapest eligible shipping rate based on: • the selected packaging type • destination (e.g. Auckland vs Christchurch) • available carrier services and rates Example Scenarios • Scan: A3 Packaging → Destination: Auckland → Auto-select NZC Package/Local (or NZ Post Local/Package) if it is the lowest cost option • Scan: A3 Packaging → Destination: Christchurch → Auto-select NZC A3 if it is cheaper than NZ Post for that route/service Acceptance Criteria (Suggested) • Scanning a packaging barcode updates the packaging selection on the pack screen automatically • The system selects the lowest-cost shipping method from the available rates that match the packaging • Packers can still manually override the selected shipping method if required • If no valid rates are available for the scanned packaging, the system shows a clear error/message and does not auto-select a method

As a merchant, I want the flexibility to add additional couriers beyond my plan’s included limits for a small additional fee, So that I can scale my shipping setup without being forced to upgrade to a much higher pricing tier. Context / Problem There is currently a significant pricing jump between plan tiers. For example: • Professional: $200 AUD per month with up to 4 carriers • Enterprise: $550 AUD per month For merchants who only need a small number of additional couriers, upgrading tiers is not cost-effective—especially when they are already paying for other add-ons such as Landed Cost, Mobile Pick and Pack, or WMS. Proposed Outcome Allow merchants to purchase additional courier slots as an optional add-on, enabling: • Greater flexibility without forced tier upgrades • Fairer pricing aligned to actual courier usage • Easier scaling as shipping needs evolve

As a merchant using NZ Post for domestic and international shipping, I want all NZ Post integrations (Domestic, Express, and International) to count as a single carrier for plan limit purposes, So that I can use the full range of NZ Post services without unnecessarily consuming multiple carrier slots and still add other domestic or international carriers when needed. Current Problem Currently, NZ Post Domestic, NZ Post Express, and NZ Post International are treated as three separate carrier integrations. This means: • On Starter/Plus, merchants cannot use all NZ Post services together • On Professional/Plus, using all NZ Post integrations consumes 3 of the 4 available carrier slots, leaving little flexibility to add other carriers This is not ideal for merchants who rely on NZ Post as a primary carrier but still require additional domestic or international courier options. Proposed Solution Since NZ Post is a single carrier, all NZ Post integrations should be grouped and treated as one carrier for plan limitation purposes. Expected Outcome • Merchants can enable all NZ Post services without penalty • Carrier slots are used more fairly and logically • Merchants are not forced into higher pricing tiers solely to unlock additional carrier slots • Greater flexibility to add supplementary domestic or international carriers as business needs evolve

Support the ability to import the order with ATL options on checkout