We’re excited to announce that Starshipit now supports a popular choice for shipping across the United States with affordable, trackable services for lightweight parcels!

This new integration enables you to connect your DHL eCommerce Americas account and start fulfilling orders directly from Starshipit.

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You’ll need the following details from your DHL eCommerce onboarding team:

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Contact our partnership or sales team, and we’ll connect you with DHL to help you get started.

For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is here to assist!

Previously, pickups for MyPost Business were only booked automatically when you bulk printed labels (if that setting was turned on). Now, you can book pickups whenever you need them, right from the Book Pickup screen.

This gives you more flexibility to schedule pickups without having to print anything first. Bulk print booking still works too, if that’s your preference

👉 How to book a pickup

👉 MyPost Business integration guide

We’ve improved views in UI 2.0 to help you find the orders you need faster, especially if you have lots of custom views or use a smaller screen.

⭐️ For more information, please read the support article

💬 Have feedback about this feature? Submit it here

✉️ Need assistance? Please reach our friendly support team

We’ve made some updates to improve clarity in the cost breakdowns for Sendle and Allied Express.

Appreciate the heads-up from those who raised it.

You no longer need to manually click Run Rules Now to attach documents—Starshipit will now run Document Manager rules automatically during import.

When a document is attached, we’ll also tag the order with the file name, so you can easily see what’s been added.

Booking your courier pickups just got faster and easier in UI 2.0!

⭐️ For more information, please read the support article

💬 Have feedback about this feature? Submit it here

✉️ Need assistance? Please reach our friendly support team

A handful of small updates that may be useful depending on your workflow. Here’s what’s changed:

: You can now display SKUs in delivery instructions by enabling the setting.

: Rates now apply automatically at checkout — no setup needed.

: Company name now maps automatically to the company field. If the name field is blank, we'll use the company name for both.

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: A new setting allows you to override the sent on labels. Leave it blank to default to , or enter a 1-character custom value to avoid incorrect cubic charges.

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: Enable the setting to consolidate multiple shipping methods into one view in Starshipit.

: Sunday pickups now supported — no additional setup required.

: Pickups now supported for Castle Parcels and NZ Couriers.

Let us know if any of these apply to you and you'd like help getting started.

Starshipit now supports integration with Canada Post, giving Canadian retailers a seamless way to manage domestic shipping through their commercial Canada Post accounts.

This integration supports contract (commercial) shipping only. If you don't yet have a parcel agreement, contact your Canada Post representative.

📘 Need help getting started? Read our Canada Post setup guide.

We’ve extended our webhook functionality to include return shipments. You can now receive webhooks for returns when the status updates to:

This means you can do things like update your customer when their return is on the way or trigger a refund once it’s delivered. To learn more about using webhooks with Starshipit, check out our webhooks guide.

You can now book parcel pickups with directly from Starshipit

If you're using , you can now also schedule pickups from within Starshipit — no need to book separately. Another step toward making your fulfilment process faster and more automated.

We’ve added support for — a cost-effective road service ideal for shipping multiple parcels to Europe.

Perfect if you’re already using DHL DDI/ESU and want a cheaper way to handle bulk shipments to the EU. Learn more here.

To support and international shipping requirements, we now include key customs fields when creating shipments with :

These updates help reduce customs delays and ensure your shipments are fully compliant.

You can now — making it easier to match packages to orders.

> , go to your TNT settings and turn on "SKUs on Labels."

When setting up , you can now specify a to make your rates even more precise.

This is especially helpful if you're offering different pricing based on specific suburbs within a city.

If you’ve set up a (Manufacturer Identification Code), Starshipit will now send it automatically when required for your shipments.

Got questions or need help setting any of these up? Contact our team — we’re here to help.