Changelog
Follow up on the latest improvements and updates.
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We’ve expanded Starshipit’s Recommended Packaging feature to work at checkout, helping you improve shipping accuracy, reduce costs, and provide better rates to your customers.
Previously, this feature only worked when orders were imported—but now, Starshipit can automatically determine the best packaging in real-time during checkout, ensuring live rates are as accurate as possible. For more details, check out our support article.
⚠️ This feature is currently available for Shopify, with support for more platforms coming soon!
What’s new?
✅ Smarter package selection at checkout – Starshipit now assigns items to the most efficient packaging before rates are calculated, ensuring you don’t overpay or undercharge for shipping.
✅ Uses product dimensions from Product Catalogue at checkout. Starshipit matches SKUs with the Product Catalogue to retrieve item dimensions.
✅ Optimized for cost-saving – Our packing algorithm minimizes the number of packages while ensuring everything fits, selecting the most space-efficient packaging option.
✅ Live rate accuracy – The final package dimensions are sent to the courier, so the rate shown to customers at checkout is as close as possible to the actual shipping cost.
How to enable it
To start using Recommended Packaging at checkout:
1️⃣ Ensure your Product Catalogue is set up with product dimensions.
2️⃣ Set up your available packaging under Settings > Packaging.
3️⃣ Enable Recommended Packaging in Settings > Checkout Rates.
Give it a try and let us know what you think! 🚀
Starshipit now supports shipping
Dangerous Goods (DG) with NZ Post for both domestic and international services.
This feature enables businesses to declare and transmit DG details associated with items in a shipment to comply with dangerous goods transport regulations.Key Features:
✅ Add & Manage DG Information – Easily add and manage Dangerous Goods details for your shipments directly within the Starshipit platform.
✅ Automatic DG Information Application Based on DG Tags – DG information is automatically applied to shipments based on DG tags, streamlining the process.
✅ DG Declaration Form – Quickly download and print the DG declaration form when required for shipment documentation.
For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is here to assist!
improved
UI 2.0
UI 2.0 Packing Validation just got even better! 🎉
We've made key improvements to Packing Validation in UI 2.0 to enhance accuracy, efficiency, and ease of use. Many of these improvements bring features from the Classic UI over to UI 2.0, directly based on your feedback!
What's new?:
- Clearer errors:Errors now appear in the middle of the screen for better visibility.
- Audio cues:You will now hear two new audio notifications when using Packing Validation, one for when an incorrect item is entered, and a different one for when packing is successfully complete.
- Events logged in history:Packing Validation events are now logged in the order history, including when it was used and which items were packed. You can find the history section at the bottom of the Order Details page.
- Tags:Tags are now visible directly in Packing Validation, meaning you no longer need to open order details to review them.
- Highlighted quantities:Items that have not yet been packed are now highlighted in red, making it easier to see what still needs to be packed.
- Item images:Item images are now displayed in Packing Validation for faster identification. You can also click on these images to see them larger for easier viewing.
We've also added a
new settings page
for Packing Validation, giving you more control over your packing process within Starshipit. On this settings page, you can:
- Choose to open orders with Packing Validation straight from the Orders Grid,
- Choose to automatically print the label after Packing Validation is complete, and
- Choose to auto-complete Packing Validation when the last correct item is scanned.
You can find the new settings page under Settings > Packing Validation
These updates streamline the packing process. Give them a try and let us know your thoughts!
⭐️ For more information, please read the support article
💬 Have feedback about this feature? Submit it here
✉️ Need assistance? Please reach our friendly support team
Australia Post eParcel: New setting for checkout rates
You can now limit checkout rates to a single package (22kg domestic, 20kg international). By default, eParcel splits larger orders into multiple packages and combines rates (e.g., a 25kg order becomes one 22kg package and one 3kg package). Enabling this setting prevents rate calculation for orders exceeding the single-package limit.
3PL Central: Address mapping update
We've added an option to map Address Line 2 to the Building field in 3PL Central, providing more flexibility in how address data is handled. To enable this, navigate to Settings > Integrations > 3PL central and tick Map Address Line 2 to the Building field
Mobile App: Scan to complete Pick and Pack stages
You can now complete the entire Pick and Pack process without needing to tap the screen—just scan barcodes to move through each step. This update is perfect for users who want to speed up workflows and reduce errors while keeping their hands free.
Here's how it works:
- Navigate tabs: Scan act_pick or act_pack to switch between Picking and Packing.
- Select orders: Scan act_select to choose the top order in the list.
- Start picking/packing: Scan act_begin to begin processing the selected order.
- Print labels: Scan act_print when packing is complete to print labels.
- Mark as picked/packed: Scan act_pick or act_pack to tag the order as picked or packed.
Things to keep in mind:
- Labels can only be printed from the Packing tab.
- If the app is set to Pack Any Order, you can print a partially packed order, creating a backorder for remaining items. Otherwise, you’ll need to fully pack the order before printing.
- If an order is only partially picked, you’ll get a prompt: "This order is partially picked, continue?" (confirming this creates a backorder when the label prints).
- Orders can only be marked as Packed if the setting Enforce printing labels is disabled.
With these new scanning actions, you can move through Pick and Pack without ever touching the screen—just scan and go.
USPS: Order number now automatically sent
We now automatically send your order number to USPS. This improvement helps you more easily reconcile shipments with orders, streamlining your tracking and inventory management.
To streamline the checkout setup process, we've redesigned the configuration page and setup flow.
Key improvements include:
1.
Form-Based Setup:
A shift to a form-driven approach for enabling new shipping products and services, making the process more straightforward.2.
Active Carrier Services Display:
Only active services will now be shown in a structured grid format, providing clarity on which carriers and their products are enabled for checkout.These enhancements aim to make the configuration process simpler, faster, and more intuitive.
For detailed instructions on setting up Checkout rates, refer to our support guide. If you have any questions or need assistance, reach out to our support team.
We've made key updates to improve bulk picking, enforce barcode scanning. prevent accidental packing exits and more based on your feedback so thank you!
- Bulk pick improvements– Multi-selecting and bulk picking now consolidates identical SKUs into one list, making batch picking smoother. You can also sort items by different attributes to speed up picking.
- Barcode scanning only– A new setting (Settings > Configure Scanner) removes manual pick buttons, so items can only be picked/packed by scanning a barcode.
- Packing exit confirmation– If you start packing and try to exit mid-way, you’ll now get a confirmation prompt to prevent accidental closures.
- Force label printing– A new setting (Settings > Enforce Printing Labels) stops users from marking orders as packed without printing a label first. No more missing labels!
- Use a physical scanner– Connect a Bluetooth barcode scanner instead of using your phone’s camera. Enable it under Settings > Configure Scanning.
- Smarter search behaviour– By default, scanning an order number adds it to a bulk pick list. Prefer scanning to instantly open an order? Enable Go Straight to Order Processing under Settings > Order Search/Scan Behaviour.
To learn more about our mobile app, check out our support guide. Let us know what you think!
We’ve added PBT Transport as a new courier option in Starshipit! This integration allows you to:
🚚 Generate shipping labels
🚚 Load rates in Starshipit & at checkout
🚚 Send tracking updates back to your store
PBT Transport supports various package types, including CHEP and Loscam pallets.
We've made the following updates to improve shipping and order accuracy:
✔️ TGE International Live Rates – Display real-time shipping rates at checkout for more accurate pricing. Learn more about live rates here.
✔️ Amazon Tax Import – Orders from Amazon now can include tax values, ensuring correct order value adjustments.
✔️ Amazon Address Mapping – Added an option to map Address Line 2 to Building in Amazon integration settings (default is off).
We're excited to announce that three new integrations are now available in Starshipit! You can now connect Sellercloud, Ecwid, and Katana to automate order imports and streamline your shipping workflow.
Meet the New Integrations
📦 Sellercloud – Inventory & Order Management for Multichannel Sellers
Sellercloud is a powerful multichannel eCommerce platform designed to help businesses manage inventory, orders, and fulfillment across multiple sales channels. With this integration, you can automate order imports from Sellercloud and sync tracking details back once an order is fulfilled.
🛍️ Ecwid – eCommerce for Small & Growing Businesses
Ecwid is an easy-to-use eCommerce platform that enables businesses to sell online, on social media, and in-person. By integrating with Starshipit, you can import orders automatically and speed up your fulfillment process.
🏭 KatanaMRP – Smart Manufacturing & Inventory Management
Katana is an inventory and production management solution designed for manufacturers, makers, and D2C brands. This integration allows you to seamlessly pull orders from Katana into Starshipit and manage shipping with ease.
To set up these new integrations, go to Settings > Integrations in your Starshipit account.
Ever noticed your courier invoices don’t always match the rates you were quoted? Extra charges, adjustments, or errors can add up.
Invoice Reconciliation
helps by automatically comparing your Australia Post invoices with Starshipit’s quoted shipping costs, so you can easily spot discrepancies.How it works
Upload your Australia Post CSV invoice in Classic UI (Analytics > Reports > Invoice Reconciliation), and Starshipit will match it to your shipments. You’ll get a report showing:
- What your customer paid.
- The estimated shipping cost from Australia Post.
- The actual invoiced amount.
- Any discrepancies, so you can review unexpected charges.
This feature currently supports Australia Post only, but we’re open to expanding it! If you’d like to see other couriers added, log a request on Canny.
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