Changelog

Follow up on the latest improvements and updates.

RSS

🚚 Couriers
NZ Post – new services
  • ICOUSUS
    : A new service that lets you send shipments directly to the United States through NZ Post.
  • Courier Select AU Returns (ICOUSRAUS)
    : When creating a return from Australia to New Zealand, you’ll now see eligible Courier Select AU Return services alongside EasyReturns. A valid NZ Post contract is required — contact your account manager to confirm eligibility.
CouriersPlease – additional auto-manifest time
  • 6pm AEST
    : If you’re using auto-manifest with CouriersPlease, shipments will now also manifest at 6pm AEST. This helps ensure that orders created later in the day aren’t missed, reducing the chance of delays.
UPS – create return with each outbound rule
  • Automatic return label
    : You can now set up rules to automatically create a return label alongside each outbound shipment. This makes it easier to include return labels in the box upfront.
  • Learn more in our support guide.
Parxl – sending MID codes
  • Manufacturer ID
    : If you include a Manufacturer ID in your order, Starshipit will now automatically pass this through to Parxl when creating shipments.
🛒 Platforms
Amazon – product images & more countries
  • Product images
    : Amazon orders now automatically import product images. These appear in Packing Validation, Order Details, and Packing Slips, giving you more context when fulfilling shipments.
  • Marketplace coverage
    : The Amazon integration now supports Belgium, Ireland, and South Africa, letting you connect and manage orders from these regions.
WooCommerce – partial shipments & barcode import
  • Partial shipments
    : We’ve improved support for the WooCommerce Shipping Tracking plugin, including handling partial shipments when orders are split across multiple consignments.
  • Barcode import
    : Orders now import barcode values from the
    global unique id
    field, making barcodes available for scanning and validation.
Brightpearl – import customer reference (ref)
  • Ref tag
    : When using Goods Out Notes, the Brightpearl
    ref
    (such as a Shopify Order ID) is now imported as a searchable tag in Starshipit.
  • The tag is visible in both the order grid and order details, making it easier to identify orders.
Neto – importing item properties
  • Additional product information
    : Neto orders can now import extra product details for each line item, including:
  • HS Code (HSTariffNumber)
  • Country of Origin (OriginCountry)
  • Item dimensions (ShippingLength, ShippingWidth, ShippingHeight)
  • Bin location (PickZone)
  • Item Barcode (UPC)
  • Product Image
To enable this, go to
Starshipit Settings > Integrations > Neto Settings
and tick
Import additional product information
, then save.
Cin7 Core (DEAR) – import shipping paid
  • Shipping charges
    : Shipping costs from Cin7 Core (sourced from
    additional charges
    ) are now included in the calculated order value in Starshipit. These appear alongside item totals for more accurate shipment and order reporting.
MYOB Automatica – new integration
  • Integration available
    : Starshipit now integrates with MYOB Automatica.
  • If you’re interested in using this integration, please contact our support team for details on getting set up.
If you ship large, heavy, or awkward freight in New Zealand, you can now connect your Kiwi Oversize account to Starshipit. This carrier is built for shipments that don’t fit within standard courier size or weight limits, giving you a reliable way to move bulky items nationwide.
Getting Started with Kiwi Oversize
You’ll need the following details from your Kiwi Oversize account manager:
  • Account Number
  • Client ID
  • Client Secret
For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is here to assist!
You can now upload and send supporting documents like MSDS, certificates of origin, and commercial invoices when shipping with FedEx, in addition to DHL Express.
This helps you stay compliant with customs requirements, reduce delays at the border, and streamline your international shipping process without needing to email or manually upload documents.
💡 To use this feature with FedEx, your account must have Electronic Trade Documents (ETD) enabled. If you're not sure, check with your FedEx account manager.
We’re excited to announce that Starshipit now supports
DHL eCommerce Americas -
a popular choice for shipping across the United States with affordable, trackable services for lightweight parcels!
This new integration enables you to connect your DHL eCommerce Americas account and start fulfilling orders directly from Starshipit.
Getting Started with DHL eCommerce Americas
🔧
Already have an account?
You’ll need the following details from your DHL eCommerce onboarding team:
  • API Client ID & Secret
  • Pickup Account Number
  • Distribution Center Code
💡
New to DHL eCommerce Americas?
Contact our partnership or sales team, and we’ll connect you with DHL to help you get started.
For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is here to assist!
Previously, pickups for MyPost Business were only booked automatically when you bulk printed labels (if that setting was turned on). Now, you can book pickups whenever you need them, right from the Book Pickup screen.
This gives you more flexibility to schedule pickups without having to print anything first. Bulk print booking still works too, if that’s your preference
We’ve improved views in UI 2.0 to help you find the orders you need faster, especially if you have lots of custom views or use a smaller screen.
Views Improvements
What's new?
  • Responsive improvements:
    The views dropdown now fits within your screen.
  • Search:
    A search box has been added to the views dropdown so you can quickly search for the right view.
  • Favouriting views:
    Pin up to 3 views to the top of your list for even easier access.
  • 5 new default views:
    based on our most popular filters to help you get started.
New default views include:
  • Valid address:
    Shows only orders with valid addresses.
  • Domestic orders:
    Shows only domestic orders.
  • International orders:
    Shows only international orders.
  • Packed orders:
    Shows orders packed with Packing Validation.
  • Packing slip printed:
    Shows orders where the packing slip was printed.
Screenshot 2024-10-03 at 1
⭐️ For more information, please read the support article
💬 Have feedback about this feature? Submit it here
✉️ Need assistance? Please reach our friendly support team
We’ve made some updates to improve clarity in the cost breakdowns for Sendle and Allied Express.
  • For Allied, GST now shows as a separate line so it’s clear what’s included in the total.
  • For Sendle, we’ve added support for their fuel surcharge so it appears in the shipping breakdown. More info here.
  • For DHL, if a shipment is over 25kg and uses the “Non-Conveyable Piece” service, that surcharge will now show as its own line.
Appreciate the heads-up from those who raised it.
You no longer need to manually click Run Rules Now to attach documents—Starshipit will now run Document Manager rules automatically during import.
When a document is attached, we’ll also tag the order with the file name, so you can easily see what’s been added.
Booking your courier pickups just got faster and easier in UI 2.0!
What's new?
  • Added Contact/Address lookup in the Book Pickup modal to auto-fill address fields using your Address Book.
  • New Book Pickup button on the Pickups page (formerly Pickup history), making it easy to start the booking process.
How it works
  • When booking a pickup, use the Contact/Address lookup field to quickly find saved addresses.
  • From the Pickups page, click Book Pickup to open the booking modal instantly.
Screenshot 2024-10-03 at 1
⭐️ For more information, please read the support article
💬 Have feedback about this feature? Submit it here
✉️ Need assistance? Please reach our friendly support team
A handful of small updates that may be useful depending on your workflow. Here’s what’s changed:
TNT
: You can now display SKUs in delivery instructions by enabling the
Show SKUs in delivery instructions
setting.
Flash Couriers
: Rates now apply automatically at checkout — no setup needed.
Unleashed Integration
: Company name now maps automatically to the company field. If the name field is blank, we'll use the company name for both.
DHL Express
:
  • Signer’s name is now included on the commercial invoice for improved documentation compliance.
  • You can also now use
    TheirRef
    (e.g. PO number) instead of the order number as the shipment reference by enabling
    Use THEIR REFS as Customer Reference
    from the DHL Express settings.
TGE IPEC
: A new setting allows you to override the
Commodity Code
sent on labels. Leave it blank to default to
Z
, or enter a 1-character custom value to avoid incorrect cubic charges.
Australia Post
:
  • The new
    Manifest return orders on print
    setting makes it easier to drop off return orders at the post office.
  • Compliance updates for Alcohol deliveries in Victoria.
    For shipments containing alcohol going to Victoria, we now automatically set an addressee requirement to comply with state legislation. This law applies to first-time or gift recipients of alcohol, who must be present, show valid ID proving they are 18 or older, and sign for the parcel. Because it’s often hard to know in advance who qualifies, we apply this flag to all alcohol shipments to Victoria. This cannot be turned off on an order-by-order basis.
Shopify Integration
: Enable the
Consolidate Shipping Methods
setting to consolidate multiple shipping methods into one view in Starshipit.
NZ Post Express
: Sunday pickups now supported — no additional setup required.
Freightways
: Pickups now supported for Castle Parcels and NZ Couriers.
Let us know if any of these apply to you and you'd like help getting started.
Load More