Analytics & Reporting

In shippit they have much better reporting. For example you can view simple reports such as -Shipping volume and cost Courier Speeds including number of days before pickup, time in transit Follow up surveys to customers of how they found the courier speed, satisfaction, whether it was delivered first time, 2nd time, third time and if it was picked up at collection point. https://www.shippit.com/shipping-reports/

I have multiple order sources that feed into my starshipit account. I would like to be able to generate a report on all of these unshipped orders that includes the order total so that I can see a summary of my sales across all order sources.

Store the delivery time in reports. Currently we store pick up date and delivery date, can we add to this: Expected delivery date Actual transit time (business days) DIFOT (Delivered in full on time) was the transit time achieved: Y or N

Automate reports to generate in the morning at a specific time Saves time in waiting for it to generate Prevents issue of human error in generating the wrong report

I want to be able to report on what incoterm my orders shipped with

Have the "Order Value" (declared value) in the package sent reports

Include the SKU in package sent reports. Can be used for internal reporting to identify what SKUS a team has picked, this helps with oncharging 3PL customers handling fees to their end customers.

Please add a column that captures the source of the orders.

have the Package Sent Report show the name/title of the package sent

Display a column for number of packages which makes it easier to see how many packages an order has rather than needing to see how many lines of a particular order number are present.