When shipping with FedEx, particularly to the USA, we frequently receive follow-up requests for manufacturer details before customs clearance can proceed. Attaching a separate file has not reliably prevented these requests.
It would be useful if the shipment form supported dedicated fields for:
Manufacturer name
Manufacturer address
Ideally these details could be added per product/line item, with a shipment-level default as a fallback, and then included on the generated commercial invoice and transmitted to FedEx where supported.
Created by Haley Oxley
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