Previously, Starshipit's integration with Shopify only received order details once, when the order was placed. This meant that orders that were cancelled or updated once the order was already in Starshipit could accidentally be sent out when they shouldnt be, or with the wrong address or items.
We've solved this problem with Shopify Enhanced. Shopify Enhanced will now check all of your orders each time we import to see if there have been any updates to the orders and apply them to your shipped orders.
- If orders have been cancelled in Shopify, we will remove them from Starshipit
- If orders have been edited since we last imported them, we will sync those changes to the order in Starshipit (update shipping addresses, check the item quantities etc)
For more information on Shopify Enhanced, including migrating from Shopify classic, check out our support guide.