We've introduced advanced security measures with IP authentication, enabling you to restrict access to customer details and the platform solely to approved IP addresses.
This feature lets parent accounts control access by setting IP restrictions for each user account. This means users can only log in from specific IP addresses, making the platform more secure and enhancing the protection of customer data.
To restrict access, follow these steps:
- Navigate to Settings > Child Accounts.
- Click the 'Override' option next to the child account for which you wish to add IP restrictions.
- After overriding, go to Settings > Manage Account.
- Select the 'IP Management' tab.
- Select 'On' to enable IP restrictions.
- Enter the specific IP addresses that you want to grant platform access.
- Click 'Save' to save your settings.
If you have any questions or need further assistance, you can reach out to our support team.