We’ve introduced new features to help you account for residential surcharges in TNT rate requests.
Residential Sender Address
- Flag sender addresses as residential by ticking "Sender Address is Residential" in Settings > Couriers > TNT > Advanced
- Once enabled, residential surcharges will apply to sender addresses.
Residential Receiver Address
- Add the DestinationIsResidentialAddresstag to flag receiver addresses as residential.
- Automate this process using rules in Starshipit (e.g., assign the tag based on postcode or address).
These updates help you avoid unexpected fees and improve rate accuracy.
For setup instructions, visit our help guide.