Our Customised Rates feature helps you fine-tune the shipping rates you see in Starshipit, so they better reflect your costs. Based on your feedback, we've made some handy improvements:
  • Margins won’t apply when a courier rate is $0 or not returned, keeping the Cheapest Carrier rule accurate.
  • A new Margin column in the Shipping Price Report gives you a better breakdown of your costs.
  • Customised rates from a parent account can now be applied to all child accounts—overriding individual settings—or selectively applied to specific ones.
  • For supported child accounts, customised rates (including margins) now show in the shipping breakdown, providing more transparency.
  • It’s now easier than ever to select which child accounts receive customised rates, making setup a breeze.
  • We've modified our pricing breakdown for 3PL child accounts so that these margins will not be visible.
Want to learn more about customising rates? Check out our support guide 😊