TheirRef in new email template
complete
I
Improved Spoonbill
I want to use theirref using the new email template
Created by Devon Hansen
Alex
updated the status to
complete
You can now use %TheirRef% in the subject and content of the new email template to show the receiver’s reference. Add it to your template, save, and send a test notification to confirm the value.
Read the update and setup guidance: https://support.starshipit.com/changelog/ssi/ssi-2026-10-shipping-improvements-roundup
T
Thirsty Weasel
Merged in a post:
New notifications: Their Ref
P
Parallel Pike
We use PVX which means that OurRef is our internal peoplevox tracking number and their ref is the customer tracking number. We'd like the customer tracking number to be on the notifications.